Refund

30 Day “Make it Right” Policy

We understand that accidents happen. If you receive a damaged, misprinted, or defective product, we will gladly replace it or offer a refund within 30 days.
However, as our products are made to order, we can’t accept returns or exchanges for incorrect sizes, colors, or if you change your mind.

We want to make sure you like your order. If you don't like your purchase, contact us within 30 days of receiving your order and we will do our best to work with you to find a solution. For quality issues, please provide clear photos of the products on a flat, well-lit surface. This quick and simple step will help us to provide a speedy resolution.

 

Cancellations and Amendments

All of our products are made to order especially for you. You can cancel or change your order 24 hours before it is sent to production. Orders are sent to production on Monday 6:00 PM CET. If the order has been sent to production, it means that our print partner is already working to produce it. Due to that, it's not possible to cancel the order free of charge at this point.